We have a great architectural client looking for someone to bring their front of house expertise to the team. They are a leading British architectural practice with some impressive offices in London and a sizeable front of house team. They cover a number of floors over 2 sites which you work on a rota basis covering meeting and greeting, switchboard and managing the meetings rooms. The team are strong and work together providing a first class service to their visitors and the company staff.
The reception team share the following duties:
- Answering the switchboard calls for the whole practice via Microsoft Teams
- Acting as a first point of contact to all visitors and staff
- Assisting colleagues with queries and administrative tasks
- Taking pride in the appearance of the office, ensuring its cleanliness and tidiness, especially
- client-facing areas such as the front of house and meeting rooms
- Managing and booking meeting rooms, ensuring all meetings run on time
- Arranging refreshments for external meetings and ordering lunch when necessary
- Setting up equipment for presentations, conference calls and video conferencing
- Accurately distributing incoming post and preparing outgoing post
- Using Newforma software for project related tasks and information
- Ordering couriers and taxis
- Managing the centralised company email inbox
- Booking travel, hotels, restaurants, as necessary
- Counting in, signing for and packing away deliveries in the appropriate place
- Assisting with training new starters
- Organising weekly CPD seminars by liaising with external contacts
- Supporting Team Coordinators and PAs with ad hoc tasks
- Scheduling Friday night presentations and monthly round-ups for the whole practice
- Creating presentations, formatting documents and posters for events throughout the office
- Assisting the Librarian with administrative tasks
You’ll need exceptional customer service and communication skills with a professional and personable nature, service is always with a smile and no job is too small. In order to be part of their team you’ll ideally have proven experience in a similar receptionist position and be good at working in a team.
Think you’ve got the skills to deliver? Send in your CV asap
To apply for this job email your details to cvs@karagrecruitment.com.
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